Privacy Policy

Last Updated: February 10, 2026

Modern Metabolic Medicine, Inc. ("SnagRx," "we," "our," or "us") respects your privacy, and we are committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, disclose, and protect information that applies to our platform and services, and your choices about the collection and use of your information.

I. Introduction

This Privacy Policy governs the practices of Modern Metabolic Medicine, Inc., operating as SnagRx. By accessing or using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

II. Information We Collect

We collect several categories of information from and about users of our services:

A. Information You Provide to Us

Personal Identifiers: Name, email address, phone number, mailing address, date of birth, and government-issued identification numbers
Health Information: Medical history, current medications, allergies, symptoms, health conditions, height, weight, and other health-related data necessary for treatment
Payment Information: Credit card numbers, billing addresses, and other financial information necessary to process transactions
Account Information: Username, password, and other credentials used to access your account

B. Information Collected Automatically

Internet Activity Data: IP address, browser type, operating system, device information, pages visited, referring URLs, and other browsing behavior
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our platform
Usage Data: Information about how you use our services, including access times, features used, and actions taken

C. Information from Third Parties

Information from healthcare providers involved in your care
Information from pharmacies that fulfill prescriptions
Information from payment processors and financial institutions
Information from analytics and advertising partners

III. How We Use Your Information

We use the information we collect for the following purposes:

Treatment: To facilitate telehealth consultations, coordinate care with healthcare providers, and process prescriptions
Payment: To process payments, manage billing, and handle refunds
Healthcare Operations: To improve quality of care, conduct internal audits, and manage our business operations
Account Administration: To create and manage your account, verify your identity, and provide customer support
Platform Improvement: To design, develop, and communicate about our features, products, and services
Communications: To send appointment reminders, service updates, promotional materials, and other communications
Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Research: To conduct research and analysis to improve our services, subject to applicable safeguards

IV. How We Disclose Your Information

We may share your personal information with the following categories of recipients:

Healthcare Providers: Licensed clinicians and medical professionals involved in your care for treatment, payment, or healthcare operations purposes
Pharmacies: Third-party pharmacies that fill and ship your prescriptions
Service Providers: Companies that perform services on our behalf, such as payment processing, data analytics, email delivery, hosting, customer service, and marketing
Affiliated Entities: Our parent company, subsidiaries, and affiliated professional corporations
Payment Processors: Financial institutions and payment service providers that process transactions
Legal and Regulatory: Government agencies, law enforcement, and courts when required by law or necessary to protect our rights
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets

V. Your Choices

A. Cookies and Tracking

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete cookies, or be notified when a cookie is set. Please note that disabling cookies may affect the functionality of our platform.

B. Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You may also opt out of text messages by replying STOP to any message.

C. Do Not Track

We do not currently respond to "Do Not Track" browser signals. However, we honor Global Privacy Control (GPC) signals where required by applicable law.

VI. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that the transmission of information via the Internet is not completely secure. While we strive to protect your personal information, we cannot guarantee the security of any information transmitted to or through our platform.

VII. Third-Party Platforms

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

VIII. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we learn that we have collected personal information from a minor, we will take steps to delete that information promptly.

IX. California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These rights include:

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale or sharing of your personal information
The right to non-discrimination for exercising your privacy rights

For more information about your California privacy rights, please see our California Privacy Notice at For California Residents.

To exercise your rights, please contact us at hello@snagrx.com or call (844) 357-3601.

X. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

XI. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Modern Metabolic Medicine, Inc.
1811 Silverside Road, Suite 260
Wilmington, New Castle County, Delaware 19180
Email: hello@snagrx.com
Phone: (844) 357-3601