Contact us
Get in touch with SnagRx
Our support team is here to help. Reach us by email or phone and you get a real person, not a ticket in a queue.
Contact information
Have a question or need a hand? Reach out using the details below.
- Emailhello@snagrx.com
- Phone(469) 459-3723
- AddressModern Metabolic Medicine, Inc.
1811 Silverside Road, Suite 260
Wilmington, New Castle County, Delaware 19180
Modern Metabolic Medicine, Inc. is the legal entity operating SnagRx (snagrx.com).
Already a patient?
Anything about your medication, your dose or your medical history belongs in your patient portal, where it stays private and goes straight to your clinician.
Log in to your portalEmail or call us about
- Where your order is and when it ships
- Billing, refunds and cancelling a subscription
- Updating your address, card or contact details
- Pricing and what is included in your plan
- Press, partnership and general enquiries
- US-certified pharmacies
- Shipping included in your monthly price
- No hidden or membership fees
- 1:1 medical support
- Personalized treatment plans
This page is not for medical emergencies. If you are having a medical emergency, call 911 or go to your nearest emergency room. If you are in crisis, call or text 988 to reach the Suicide and Crisis Lifeline.
Frequently asked questions
Email hello@snagrx.com or call (469) 459-3723. If your question is about your own treatment, send it through your patient portal instead so it reaches your clinician directly.
SnagRx's customer support number is (469) 459-3723. You can also email hello@snagrx.com.
Log in to your patient portal and message your care team there. Questions about your medication, your dose, side effects or your medical history should always go through the portal, where they stay private and are answered by a licensed clinician.
Email hello@snagrx.com or call (469) 459-3723 and we will take care of it. There are no contracts on month-to-month pricing. The full terms are on our Refund Policy page.
You can update them in your patient portal, or email hello@snagrx.com and we will change them for you. If a shipment is already on its way, contact us as soon as possible so we can try to catch it.
Yes. How we handle your information is set out in our Notice of Privacy Practices and our Privacy Policy. You can also manage your choices on our Data Sharing Opt-Out page.
Modern Metabolic Medicine, Inc. is the legal entity that operates SnagRx at snagrx.com. If you see that name on a bank statement, an invoice or a piece of post, it is us.
Do not use this page or the portal. Call 911 or go to your nearest emergency room. If you are in crisis, call or text 988 to reach the Suicide and Crisis Lifeline.